Masters & Son is based in the village of Lindfield near Haywards Heath, West Sussex, operating from Masters House on Lewes Road. The team — Ian, Sue, Tracey, Chris and Catherine — all live locally and are involved in the community in various ways, reflecting its position as a small, locally rooted independent firm.
The business offers both burial and cremation services with a hands-on approach, in which staff personally oversee each funeral to ensure arrangements match a family's wishes. Arrangements can be tailored to as much or as little involvement as a family wants, built around the belief that every funeral should reflect the individuality of the person being remembered.
Masters & Son publishes its standardised pricing, terms of business and crematorium operator information, and is registered with the Financial Conduct Authority as an appointed representative for pre-paid funeral plans, supporting families at any time during bereavement.
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