Austins Funeral Service, Letchworth Garden City

Austin's is a family-owned funeral director with over 300 years of history in Hertfordshire, and the Austin family remains directly involved in running the business today, providing continuity of care across generations of bereaved families. The company operates 13 funeral offices across the county, including Letchworth Garden City, Welwyn Garden City, Welwyn, Buntingford, Harpenden, Hertford, Hitchin, Hoddesdon, Knebworth, Stevenage, Stotfold, Ware and Harwood Park, with the Letchworth Garden City branch at 13 Leys Avenue serving the town directly.

Services span traditional funerals with personalised options, three tiers of funeral plan with flexible payment terms, cremation services through the group's own Harwood Park Crematorium, direct cremation, funeral catering and refreshments, floral tributes via a Daizy partnership, chapel of rest facilities and obituary notice arrangements. Every office, including Letchworth Garden City, has a private arrangement room and publishes a location-specific standardised price list on the company website in line with CMA requirements.

Austin's promotes its compassionate, round-the-clock availability (24/7, 365 days a year), cites over 1,000 five-star Trustpilot reviews, and runs a community charitable fund supporting local organisations - positioning the firm as a long-standing, family-run alternative to national funeral groups while operating at meaningful scale across Hertfordshire.